One of the critical decisions when entering the assisted living business is whether to be a hands-on or hands-off operator. The level of involvement often depends on the size of the facility and available resources. Here’s what you need to know to make the best choice.
Hands-On Involvement for Smaller Facilities:
For smaller residential assisted living facilities, having a hands-on approach is often necessary. These facilities typically operate with limited budgets, which means less money for hiring a full management team. In many cases, owners hire caregivers and train them to take on managerial responsibilities. As an owner, you might need to be directly involved in daily operations, overseeing staff, and stepping in when needed. If the manager leaves or quits, being prepared to fill in is crucial for maintaining the facility’s stability and reputation.
Hands-Off Approach for Larger Facilities:
Larger facilities, with over 50 beds, usually have the budget to hire experienced management teams or even a management company. This setup allows owners to adopt a more hands-off approach, relying on skilled professionals to handle day-to-day operations. However, even with a hands-off model, maintaining regular communication and oversight is important to ensure that the facility operates according to your standards and values.
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